Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-el-cenizo-texas.primarycareaid.com (hereafter referred to as “Home Care El Cenizo Texas,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Home Care El Cenizo Texas, including:

Please note that this policy does not extend to third-party platforms, apps, or services you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • When you create an account and use our applications as an authorized user.
  • During your visits to our websites linked to this statement.
  • When you receive communications from us, including newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal information to provide and improve our services:

Account and User Information:

  • Username or unique identifier.
  • Contact details (email, phone number).
  • Address for delivery or billing purposes.

Payment and Financial Details:

  • Credit card or payment method information for transactions.
  • Billing address.
  • Financial records for accounting and fraud prevention.

Purchase History:

  • Records of products or services purchased from us.
  • Order details, including quantities and prices.

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs) or similar data from your mobile phone or tablet.
  • IP addresses associated with your device.

Location Data:

  • Geolocation information if you choose to share it during our interactions.

Feedback and Reviews:

  • Comments, reviews, ratings, and feedback you provide about our services.

Social Media Information:

  • If you log in through social media accounts, we may collect data from those platforms (e.g., name, profile picture).

Product Interaction:

  • Details on how you interact with our products or content, such as viewing history and preferences.

We obtain this data through direct user input, interactions with our systems, and automated technologies used to enhance your experience. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their privacy policies.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform:

  • Strictly Necessary: These cookies are essential for basic functionality and navigation on our site.
  • Preference: They remember user preferences and settings.
  • Analytics: Used to understand how you interact with our content, providing insights for improvement.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:

  • Legal obligations require us to keep certain records for a specified period.
  • For operational, tax, or accounting purposes.
  • To improve our services and maintain quality standards.

Once the retention period expires or these purposes are fulfilled, we delete or anonymize your personal data.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption of data during transmission and storage.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to protect against unauthorized access.

Children’s Privacy

Home Care El Cenizo Texas does not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to and confirmation of the processing of your personal data.
  • Rectification: Have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): Ask for the deletion of your personal data in certain circumstances.
  • Restriction: Limit the use or processing of your data.
  • Portability: Receive a copy of your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or submit related requests, please contact our Data Privacy Team using the details provided in the “Contact Us” section.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified on our website with an updated revision date.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us: